Frequently Asked Questions
Find answers to common questions about our professional sports gear
How do I determine my correct size for Rigorer basketball shoes?
We recommend referring to our specific size chart located on each product page. Most Rigorer footwear fits true to size, but for wide feet, we suggest going up half a size.
Are your sports recovery products suitable for professional athletes?
Yes, Rigorer gear is designed to meet the rigorous standards of professional athletes, providing optimal support, compression, and durability for high-intensity training.
Do you offer international shipping for your sports equipment?
Yes, we ship our premium sports apparel and equipment worldwide. Shipping costs and delivery times vary depending on the destination country.
How should I care for my Rigorer jerseys and compression wear?
To maintain fabric integrity, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using bleach or fabric softeners.
Can I track my order once it has been dispatched?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your shipment.
What is the warranty on Rigorer basketballs and hardware?
We offer a 90-day manufacturing warranty on all sports equipment. This covers defects in materials and workmanship under normal use.